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Managing Your Subscription

Learn how to upgrade, downgrade, or cancel your Meedi8 subscription.

Accessing Subscription Settings​

  1. Log in to Meedi8
  2. Click your profile icon
  3. Select Settings
  4. Click Subscription

Upgrading Your Plan​

How to Upgrade​

  1. Go to Settings → Subscription
  2. Click "Upgrade" next to your desired plan
  3. Enter payment details (if first time)
  4. Confirm upgrade

What Happens When You Upgrade​

  • New features activate immediately
  • You're charged the prorated amount
  • Billing cycle continues from your upgrade date

Downgrading Your Plan​

How to Downgrade​

  1. Go to Settings → Subscription
  2. Click "Change Plan"
  3. Select a lower tier
  4. Confirm downgrade

What Happens When You Downgrade​

  • Current features remain until billing period ends
  • New (lower) plan starts at next billing cycle
  • Active rooms over new limit become read-only
Before Downgrading

If you have more active rooms than your new plan allows, you'll need to complete or delete some sessions first.

Viewing Your Billing History​

  1. Go to Settings → Subscription
  2. Click "Billing History"
  3. View past invoices and payments

You can download PDF invoices for your records.

Updating Payment Method​

  1. Go to Settings → Subscription
  2. Click "Payment Method"
  3. Add new card or update existing
  4. Save changes

Questions?​

Next Steps​